Schedule of Events
DAY 1 | ||
| 7:00 - 8:30 AM | BREAKFAST & REGISTRATION | |
| 8:30 - 8:45 AM | WELCOME Geno Cutolo | |
| 8:45 - 9:30 AM | CURRENT STATE / CHANGE MANAGEMENT Stacey Lane | Willow Pavillion |
| 9:30 - 9:40 AM | BREAK | |
| 9:40 - 11:00 AM | KEYNOTE SPEAKER Ryan Estis - Legendary Customer Service | Willow Pavillion |
| 11:00 - 11:15 AM | BREAK | |
| FOCUS SESSIONS | ||
| 11:15 AM - 12:15 PM | RVPs - Branch Financial Health Stacey Lane, John Koberg, Barbara Simmer | Willow Pavillion |
| Directors of Sales - Sales Training Workshop Brian Parsley & Sally Lynch | ||
| Specialty Focus Session - Marketing Workshop John Aldridge, Steve Brentlinger, Amy Carter, & Gina Chov | ||
| 12:15 - 1:15 PM | LUNCH | Willow Pavillion Hall |
| 1:15 - 2:20 PM | GUEST SPEAKER John Miller - Personal Accountability & the QBQ! | Willow Pavillion |
| 2:20 - 2:30 PM | BREAK | |
| 2:30 - 3:30 PM | GUEST SPEAKER Continued John Miller - Personal Accountability & the QBQ! | Willow Pavillion |
| 3:30 - 3:45 PM | BREAK | |
| 3:45 - 4:45 PM | GUEST SPEAKER Continued John Miller - Personal Accountability & the QBQ! | Willow Pavillion |
| 4:45 - 5:00 PM | WRAP UP & EVENING INSTRUCTIONS | |
| 6:00 - 8:00 PM | GROUP DINNER / EVENT | Iron Cactus - Downtown Dallas |
